Track Negative Comments on Social Media about your Brand

Social Media Monitoring Tools

Social media ranks very well in Google search results, so you will want to make sure they are representing your personal and business reputation positively. Managing your reputation on social media is extremely important. Not only can this help you protect any damage through negative reports and reviews, it also provides you with the right means to generate more leads and customers! First up, you should track negative comments on social media about your brand. You need to know how to harness this approach and focus on your success. With that in mind, some tools will be able to help you in this regard.

Track what’s being said online about you through Napoleoncat

Napoleoncat is a tool that helps you track comments from social accounts. The product has a social inbox that helps you track Instagram, Twitter, Facebook and Messenger comments in one single interface. You also get to manage these based on their negative or positive message, which makes the process a lot easier to handle in the end. The product also has automatic moderation for the Facebook content so that you can hide the spammy comments.

Track online mentions with Brand24

What makes Brand24 distinct is the fact that this is a tool specifically created to boost your exposure in the online world and track customer satisfaction. The product allows you to gain all the latest social insights and it also makes it easy for you to reach all the customer mentions. You can see how many mentions are negative, where they come from and you also have the opportunity to see your total reach in the online world. If wanted, you can set alerts that will let you know how your approach works in the online world and if you do receive any quality or value in the end.

Thanks to this tool, you can figure out what negative comments customers have, and you also get to address any of their concerns with little to no effort. Thankfully, you receive insight into competitor knowledge, and in the end, you will be quite impressed with the outcome!

Track negative mentions Google Alerts

This is offered by Google, but it doesn’t catch all mentions. But if you want a free tool to help you track online mentions, this will indeed provide an excellent start. It works quite well, and you will get a pretty good insight into what customers dislike and what you may need to change at the end of the day!

Track negative comments with ReviewTrackers

Thanks to ReviewTrackers, you will find it easy to monitor all the online reviews posted on sites that support reviews. So, you can see the Google reviews, Yelp, Facebook and CitySearch reviews. It can be an excellent tool to use for those people that help you get the very best information about reviews in the online world.

Source: hattrickmedia.co.uk

The Review Solution

It’s an inexpensive tool that will help you monitor online reviews on all the sites supported by ReviewTrackers. It’s paid, inexpensive and it has a simple interface designed to make the entire process fast and easy for you. Plus, it does provide you with a magnificent quality all the time, so there’s that!

Track all online forums with Brandwatch

Brandwatch helps you monitor your online mentions in a wide variety of places. Unlike other tools listed here, it’s particularly good for dealing with forums, a topic that most other products listed here tend to ignore. It’s certainly a very important tool to use and one that will pay off very well in the end.

Media monitoring with TrackUR

With help from this tool, you get to have a fully brandable solution that provides you with media monitoring and social analytics. The attention to detail is second to none, and the quality that you obtain here is nothing short of incredible. They did an excellent job with the set of features you can get from this product, and in the end, it does pay off very well. You will like how easy it is to use this tool for monitoring everything from social content to articles and news. It’s fast, easy and precise.

Track all social media comments about you with Social Mention 

In case you want a free tool that may come in handy, you will see that Social Mention is a splendid product in this regard. It comes with multiple categories that you can search, which include blogs, bookmarks, images, videos and so on. Once you start using it, you will see that it can be relatively easy to handle and monitor any social mentions with little to no effort. It works incredibly well, and the experience can be second to none.

As you can see, it’s imperative to have the right tools that help you access online mentions. This way you can easily monitor and track negative comments which pertain to your brand. But knowing what’s being said about you online is half the work. Knowing how to fight Yelp negative reviews or taking action against a wide range of other negative reviews is extremely important as well. Tracking prevents and protects your online reputation from being damaged, and there are many tools out there to help you!